Shipping policy

Shipping Policy

Welcome to fur+nest. We are dedicated to delivering premium pet wellness essentials cleanly and safely to your doorstep. Below you will find the details of our shipping structure, handling timelines, and delivery terms.

1. Shipping Rates & Destinations

We are proud to offer Free Insured Shipping on all orders across the United States.

At this time, we specialize exclusively in domestic fulfillment within the United States to ensure reliable transit tracking.

2. Order Processing & Handling Times

Handling Time: All orders are processed, quality-checked, and safely packed within 1 to 2 business days (Monday through Friday) from the time your order is placed.

Orders placed over the weekend or on major national holidays will begin processing on the following business day. Once your order leaves our facility, a tracking number will automatically be generated and emailed to you.

3. Delivery & Transit Times

Transit Time: Once processed, standard insured transit to any destination within the United States typically takes 6 to 10 business days (Monday through Friday).

Total estimated delivery time from checkout to your doorstep is generally 7 to 12 business days. Please note that transit times may vary slightly during peak holiday seasons or severe regional weather events.

4. Tracking Your Shipment

Every package we send is fully insured and trackable. As soon as your order is handed over to the carrier, you will receive a shipping confirmation email containing your unique tracking number and a link to trace your delivery's real-time progress.

5. Lost, Damaged, or Stolen Packages

Your peace of mind is our priority. If your package arrives damaged, or if your tracking status shows "Delivered" but you have not received your items, please reach out immediately to our dedicated support desk at admin@fur-nest.com so our team can resolve the issue swiftly.